Amazon adds customer acquisition metrics for Sponsored Brands campaigns

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The “new-to-brand” set of metrics are also available for Amazon sellers’ display and video ad campaigns.

Amazon has introduced new metrics that capture insights on new customers that converted from seller’s ad campaigns.

The “new-to-brand” metrics are available for Sponsored Brands ad campaigns — the search-triggered ads that showcase several products and formerly called headline search ads — as well as video and display ads.

Why you should care

The segment includes ad-converting customers that purchased a brand’s products on Amazon for the first time in the past 12 months. The set of metrics includes new-to-brand purchases, new-to-brand purchase rate and cost per new customer.

Being able to segment and analyze how well — and efficiently — these branding-oriented campaign types convert new customers will give advertisers a clearer view into which formats and channels work best to achieve their acquisition and customer loyalty goals.

More about the news

  • The metrics are only available for conversions that occur on Amazon.
  • The ability to see new customer acquisition metrics isn’t all that momentous on its own, but this addition is part of a series of updates Amazon has been making to its advertising platform.
  • Video and display campaigns run across Amazon.com, Amazon owned and operated properties such as IMDB, Amazon devices and third-party sites that are part of Amazon’s ad network.

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